Help customer support

Need help? We’ve got you!

Here are some quick links to help you find what you need:

📦 Shipping Information

Learn about processing times, shipping days, and delivery details.
➡️ View Shipping Info

🔁 Returns & Exchanges

We accept returns and exchanges under certain conditions.
➡️ Read our Return Policy

❓ Frequently Asked Questions (FAQs)
When will my order ship?
How can I track my order?
What if my item arrives damaged?
➡️ View FAQs

✉️ Order Issues or Questions

If something’s wrong with your order, please contact us:
📩 orders@casasorella.com

💌 General Inquiries

We’re happy to help!
📩 hello@casasorella.com
We reply within 1–2 business days (Tuesday–Saturday).